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IPMI members maximize their access to our unparalleled network and community of parking, transportation, and mobility professionals and organizations.
With cutting edge-research and publications, members gain the information and expertise they need to streamline and advance their operations.
Learning opportunities include in-person events like the annual Conference & Expo and Leadership Summit, live virtual events, a comprehensive library of on-demand courses, and certificates and credentials.
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Education & Events
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IPMI offers the largest and leading community of parking, transportation, and mobility professionals in the world. Get more connected with our community and learn about all the benefits of membership, including unrivaled education and training, accreditation and certification programs, and career-building opportunities.
London, UK / Santa Clara, USA – Parkopedia, the world’s leading connected car services provider, announced an expanded partnership with SoundHound AI, a global leader in voice and conversational AI, to introduce an in-vehicle voice AI parking agent as part of SoundHound’s in-car voice commerce platform. The collaboration integrates Parkopedia’s extensive global parking database, covering more than 90 million spaces in over 20,000 cities, with SoundHound’s in-car voice commerce platform. Drivers can now simply ask their vehicle to find parking, compare real-time prices and availability and complete payments on the spot, all within seconds and all by voice. The new Parkopedia AI Agent provides proactive, intelligent recommendations, such as suggesting parking near a destination, surfacing special offers like ‘first hour free’ and presenting real-time availability and pricing options, adding both convenience and value to the driving experience. Example scenario: DRIVER: “Navigate me to Grand Central Market, ” AI VOICE AGENT: “Navigating to Grand Central Market. Parking looks busy at Grand Central Market. Would you like me to find you available parking near your destination?” DRIVER: “Yes, ” AI VOICE AGENT: “There are five parking locations near Grand Central Market. The closest is Nevada Boulevard with availability and a pre-paid payment I’ve shown the associated costs on screen, would you like to reserve a spot?” DRIVER: “Yes, please reserve ” AI VOICE AGENT: “Your parking is confirmed and paid, the first hour is Navigation is set.” “At Parkopedia, our goal has always been to remove friction from parking, a traditionally challenging element that detracts from the driving experience,” said Duncan Licence, Chief Product Officer at Parkopedia. “By integrating our global parking database with SoundHound’s advanced voice AI, we’re making it possible for drivers to seamlessly find, reserve and pay for parking using nothing more than their voice in a major step forward in convenience and safety on the road.” “Agentic voice commerce is redefining how drivers interact with their vehicles, allowing them to make hands-free purchases and complete transactions on the go. Parking is a natural next application,” said Michael Zagorsek, COO at SoundHound AI. “Together with Parkopedia, we’re giving drivers a fully conversational, hands-free way to find and pay for parking on the go. It’s part of our broader vision to make everyday in-car tasks effortless, intelligent and connected.” Voice commerce first debuted at CES 2025 with in-vehicle food ordering. With Parkopedia, SoundHound is expanding the platform to essential driving-related services by enabling frictionless, voice-powered parking transactions, demonstrating how conversational AI can make everyday tasks faster, simpler and safer. The partnership between Parkopedia and SoundHound will be showcased at SoundHound’s CES 2026 booth in the Las Vegas Convention Center (West Hall, Booth #5867). SoundHound plans to enable new, hands-free voice commerce capabilities across multiple industries, including restaurant reservations, ticket purchases, appointment making and more, bringing the same convenience to a variety of services accessible from the vehicle. SoundHound’s conversational AI technology is already used by hundreds of large enterprise brands and is deployed in millions of cars and devices globally. About Parkopedia Parkopedia, acquired by Arrive in 2025, is the leading connected car services provider used by automakers, organisations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have enabled SoundHound to power millions of products and services, and process billions of interactions each year for world-class businesses. Parkopedia Global Media Contact Christofer Lloyd PR and Communications Manager T: +44(0)7762300016 E: christofer.lloyd@parkopedia.com SoundHound Media Contact Gianna Arantes Senior Manager, Corporate Communications T: +1 201-815-9852 E: PR@SoundHound.com
New York, NY — Bendheim, a global leader in specialty and sustainable architectural glass solutions, announced the introduction of GripGlaze™, a groundbreaking low-profile glass compression clip system that expedites and simplifies the canopy installation process. Specifically engineered to elevate aesthetics and simplify canopy installations, the innovative new clip system requires no special tools to lock in large, expansive glass panels. Without any need for notches or holes, Bendheim’s no-drill canopy glass system is non-penetrating, with clips mounting directly to the steel structure. “This technology is perfect for parking facilities and other mobility infrastructure,” said Said Elieh, Bendheim’s Vice President of Innovation. “Canopies are important design features for parking structures, ride share waiting areas, and pick-up and drop-off areas at airports, transit, and other transportation hubs where users often need protection from the elements. This groundbreaking technology dramatically lowers the cost of building protective canopies, while also reducing the amount of time required to build them.” A breakthrough in design and performance, GripGlaze™ is precise, secure, and fully tested — and installs in a fraction of the time and at a fraction of the cost compared to traditional glazing methods. Up until now, when working on canopy projects, glaziers often have to operate with incomplete or missing specifications. In order to fulfill the job, they have to develop their own approaches, which leads to confusion and inconsistency, and affects a project’s aesthetics and pricing. Drastically reducing installation efforts and expenses, GripGlaze™ is set to replace traditional canopy installation methods, such as spider fittings, glass stand-offs, and point-supported systems. For more information about GripGlaze™, please visit https://bendheim.com/system_product/gripglaze-canopy-system/ About Bendheim Bendheim is one of the world’s foremost resources for specialty architectural glass. Founded in New York City in 1927, the family-owned company offers a virtually unlimited range of customizable glass solutions for interior and exterior building applications. Through its commitment to Building a Clear Future, Bendheim is actively engaged in promoting sustainable practices in architecture and design. Bendheim develops, fabricates, and distributes its products worldwide. The company maintains production facilities in New Jersey and a design lab in New York City. For additional information, please visit Bendheim.com. PRESS CONTACT: Bill Smith Smith Phillips Strategic Communications (603) 491-4280 bsmith@smith-phillips.com
London, UK / Seoul, South Korea – Parkopedia and Hyundai AutoEver are pleased to have successfully demonstrated Europe’s first end-to-end in-car navigation and mapping service, which provides a streamlined, stress-free parking process for drivers completing their journeys in indoor locations. The Indoor Maps service seamlessly directs drivers to specific parking spaces, EV chargers or zones, helping them to navigate indoor or underground locations without the need for traditional GPS localisation. Once in production, Indoor Maps is set to become a key differentiator for automakers as drivers place ever more value in seamless in-car technology. This service delivers value across parking, mobility and autonomous driving, helping drivers to easily navigate indoors as well as outdoors. Unlike current user journeys that finish at the car park entrance, seamless end-to-end navigation completes the journey by guiding drivers all the way to their exact parking space or zone, for use cases such as EV charging or for more efficient onward mobility. Helping to make the service invaluable for drivers, Parkopedia has improved 3D visualisation and linked Indoor Maps to Parkopedia’s EV product for a seamless parking and charging experience, whether drivers are parking indoors or outdoors. This is an increasingly important consideration as EVs continue to make up a growing proportion of the global car fleet and drivers increasingly want to be able to conveniently charge while parked away from home. Parkopedia, in partnership with Hyundai AutoEver, will be the first company to offer full high-definition indoor maps at scale across Europe, with North American mapping already underway. In contrast to relying on low-fidelity map data, Parkopedia utilises rich 3D point cloud data to create fully high-definition maps, capturing precise real-world details to deliver a safer, smoother, and more intuitive navigation experience. This means better contextual awareness, with map data including walking routes, EV chargers, accessible spaces and payment zones for a frictionless end-to-end experience. Parkopedia already has a market-ready inventory of car parks across Europe and continues to add new data and locations daily. In addition, we are currently expanding the service into North America due to customer demand, starting with the San Francisco Bay Area, with active deployments underway to map new locations. Parkopedia has prioritised indoor maps of key mobility hubs, including airports, train station car parks and large shopping centres to make parking and navigation simpler in the locations that drivers are most likely to encounter. The company has already mapped 18 of the busiest 25 airports in Europe, with individual car parks up to 6,000 spaces included, helping to take the stress out of airport navigation and parking. Parkopedia has invested significant resources into new tooling and AI optimisation to improve the speed and efficiency of creating new indoor maps. This involves automating repeatable tasks and taking advantage of computer vision and machine learning technology, including developing unique algorithms that can recognise and log features such as entrances, staircases and elevators. Highlighting the value of this new service, Duncan Licence, Chief Product Officer at Parkopedia, said: “We are pleased that Hyundai AutoEver has proven that our Indoor Maps service can be successfully integrated into its vehicles and highly valued by its users. We are committed to making cities more livable, with this technology contributing immensely to end-to-end multi-modal travel and seamless mobility across a variety of everyday use cases.” About Parkopedia Parkopedia, acquired by Arrive in 2025, is the leading connected car services provider used by automakers, organisations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About Hyundai AutoEver Hyundai AutoEver is a leader in mobility innovation providing specialised products for diverse environments from vehicle software to smart factories. The company is developing a standard software platform for future mobility, with its navigation software used in more than 70 countries. Hyundai AutoEver provides customers with a richer mobility experience and innovative value through high-tech navigation software with various contents and services. The company realises customer-first value that enables customers around the world to drive quickly and safely to their destination through various navigation software, including a HD map, which contains information on lanes and various road facilities and is an essential condition for enabling safe autonomous driving. Parkopedia Global Media Contact: Christofer Lloyd PR and Communications Manager T: +44(0)7762300016 E: christofer.lloyd@parkopedia.com Hyundai AutoEver Media Contact: Junwon Kwon Team Manager, PR Team T: +82(0)10-8181-0911 E: junwon@hyundai-autoever.com
Professional Development
Accredited Parking Organization (APO) is a designation for parking, transportation, and mobility organizations that have achieved a comprehensive standard of excellence.
IPMI offers industry-leading certification that places those who earn the designations as the leaders of the profession. The PTMP credential is respected worldwide as the leading parking and mobility credential.
The IPMI Conference & Expo brings together professionals representing every level of experience and segment of the parking, transportation, and mobility industry. The event delivers four days of exceptional education, the largest display of parking- and mobility-specific technology and innovations, networking, and the opportunity to connect with a global community – to advance the industry.
Employees are an organization’s most valuable asset. An investment in staff training and education brings a high rate of return in job performance and satisfaction. IPMI offers custom, agency-specific trainings on these topics for your staff. Our training team is made up of industry veterans who can help your organization soar.
Parking Enforcement & Compliance Professional™ (PECP) is the next step in your career path as a parking enforcement professional.
Virtual education includes live online training in the form of webinars, Frontline training , and instructor-led learning courses. IPMI also offers a robust online library for on-demand learning.
Enhance your visibility and increase your bottom line with IPMI’s publications, platforms, and events.
Work with the IPMI team to create a customized package to reach your target audience and exceed your sales goals.
Your competition is here, are you?
“Harvard Parking and Transportation Services supports our University’s mission of education, teaching, and research. For me, this has always aligned with IPMI’s vision within the parking and mobility industry. The educational content created by IPMI is directly infused into my operation to support our high standards of operational excellence and service value.”
John Nolan, MS, PTMP /Managing Director of Transportation and The Campus Service Center, Harvard University (Retired)
“IPMI has been transformative for my career development, connecting me with mentors and industry leaders who challenged me to push beyond my comfort zone. Through this invaluable network, I’ve gained the confidence to make bold decisions and stay ahead of emerging technologies. The exposure to innovative vendors, peer insights, and cutting-edge solutions has strengthened my credibility with administration and enhanced my ability to drive meaningful change in parking and transportation operations.”
Tanara Teal-Tate /Executive Director, University of Tennessee, Knoxville
“Being a part of the IPMI community has been a tremendous asset for me personally and professionally. I have benefited from connections to partners across the industry and have taken advantage of IPMI’s many opportunities for information sharing and connection – the magazine, committees, Shoptalks, webinars, and in-person events like the national conference. I highly recommend that anybody in the parking and mobility industry be a part of IPMI and contribute to and benefit from the community and knowledge sharing it offers.”
Kevin White, AICP, PTMP /Parking and Mobility Consultant, Walker Consultants
“I distinctly remember stepping into the expo hall at my first IPMI conference and feeling completely overwhelmed by the size and scope of the industry, but even in the chaos, I found familiar faces and began to make new connections. After the conference, I took advantage of more of the opportunities offered by IPMI and as my network expanded and my skill set broadened, the once daunting industry started to feel like a small, collaborative community.”
Amanda Scala, PTMP /Associate Director, University of Maryland, College Park
“Over the past 20 years of my membership, I have found IPMI to be an incredible resource, not only for expanding my knowledge of parking and mobility but also for fostering meaningful, long-term relationships with industry peers. I am a small business owner, and IPMI has been instrumental in helping me open doors and unlock opportunities to showcase my company. It provided pathways for growth by offering opportunities to collaborate with peers, customers, and agencies within the organization. I am truly grateful for IPMI’s support and the role it has played in my professional journey and business development in this ever-evolving industry.”
Susan Cole /Owner/President, Cole Ticket Solutions, Inc.
Relevant Resources
This on-demand webinar course offers information on three different ways to charge EV’s with a focus on adaptable charging. Behavioral incentives are presented to change charging behavior. This includes extensive research and the results on a case study completed at the University of California, San Diego.
Parking, transportation and mobility is an exciting profession that touches nearly everyone’s lives daily. This course is a foundation level course that will introduce topics such as customer service, communication, planning, parking regulations, enforcement and compliance, maintenance, sustainability and technology. This course is a perfect way to acquaint newly-hired parking and mobility professionals to the industry. Once all the modules are completed the end of course assessment appears. Those who score 70 percent or better on the assessment receive completion certificates.
For decades, cities have relied on parking fines as static tools—anchored in tradition more than purpose. Yet as transportation networks grow more complex and streets become riskier, this status-quo approach is failing both residents and policymakers. It’s time to rethink how fines are structured so they not only influence behavior, but do so fairly and strategically. Today, fine schedules often apply harsh penalties to low-risk administrative violations while underpricing high-risk behaviors—like blocking fire hydrants—that endanger the public. This mismatch erodes trust, especially when lower-income residents face disproportionate financial hardship for infractions with minimal social impact. When penalties feel arbitrary, they are perceived less as tools for safety and more as regressive taxes. Data shows that deterrence hinges not just on penalty dollar value, but on its relevance—how well it aligns with risk, compliance value, and community context. Cities that recalibrate fines to reflect both severity and neighborhood realities can improve equity and collections while encouraging safer streets. Prioritizing smarter fine design, proportionality, and targeted enforcement could allow cities to shift away from blanket forgiveness programs—which require administrative lift without addressing root causes. Tools like dynamic pricing, location-based fines, and income-sensitive penalties can help cities strike the balance between fairness and impact. Some jurisdictions have already begun to reform fine structures: New York and Los Angeles are exploring income-based and data-driven fine optimization, respectively, while Chicago recently capped penalties for administrative violations. These efforts signal a growing recognition that fines should reinforce social value, not perpetuate inequity. By grounding enforcement in community impact, equity, and measurable outcomes, cities can treat fines as meaningful policy levers—not punishment. Matt Darst is the Head of Professional Services for Trellint, a Modaxo Company. Matt can be reached at matt.darst@trellint.com.
When we talk about equity in our industry, the conversation often stops at financial support. But “Equity Beyond Capital” challenges us to go further. It reminds me that true inclusion is about access, mentorship, and shared knowledge, things that can’t always be measured in dollars. I’ve seen firsthand how transformational it can be when someone takes the time to guide a small or diverse supplier through the process, explaining how funding works, what lenders look for, or simply helping them navigate contracts and certifications. That kind of support doesn’t just help one company succeed; it strengthens our entire industry. As leaders, we have a responsibility to make space for others to learn and grow. Sharing what we know, our templates, lessons learned, and even our mistakes, create a ripple effect that reaches far beyond one project or partnership. Equity also means creating a sense of belonging. When smaller firms are included in conversations, planning, and innovation, we gain new perspectives that push us all forward. Inclusion is not a charitable act; it’s a strategy for sustainability and innovation. I believe our industry’s future depends on how well we nurture relationships, mentor emerging businesses, and build systems that value knowledge as much as capital. Because when more voices are heard and more people are empowered, we all rise together. Susan Cole is the Founder and CEO of Cole Ticket Solutions (CTS). Susan can be reached at susan@coletickets.com.
I always knew there was an undercurrent of politics when it came to parking, but until I had to manage those politics I was pretty far removed from it. I’m still learning how to navigate this in my newer role and I’ve had to put my own agenda and thoughts on parking aside. It seems to be a constant battle to get everyone on the same page regarding how parking is run efficiently and for the good of everyone. Why is parking such an afterthought when that is the very first interaction or introduction to a space, place or event? Why do people believe that they shouldn’t have to pay for parking when there is a cost to have parking available, safe and accessible? Why do some feel that their event is more important than the student trying to get to class on time when we exist as an institution to educate students? Education is key when it has come to parking, but with a new class of students every year and turnover in leadership among our staff and student representatives this has proved to be a challenge to reach everyone and maintain consistency. I once was in a training, and someone mentioned that we, as parking professionals, are the biggest advocates for others. I’ve never found this to be more true since I stepped into my current role. Whether it’s the person that doesn’t qualify for accessibility accommodations according to their doctor but is not capable of using stairs or maneuvering inclines or bumping students to the perimeter of campus to accommodate construction. I will continue to advocate, share my knowledge about parking and hope that I am heard, but man some days are harder than others when it comes to navigating the politics of parking. Meredith Garrett, CAPP, is the Assistant Director of Public Safety, Parking & Transit Services for Kent State University. Meredith can be reached at mgarre12@kent.edu.
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