Los Angeles, CA – Get My Parking (“GMP” or the “Company”), a global leader in interoperable smart parking solutions, IoT and AI innovation, LPR, and EV software serving the parking and mobility industry, proudly announces the appointment of Chris Walters, as Director of Customer Success, North America.
This strategic move comes as GMP experiences unprecedented growth across the continent driven by widespread adoption of its white-labeled, mobile-enabled, app-based, and app-free solutions for owners, operators, technology partners, and value-added resellers operating and supporting diverse use-cases in gated and gateless environments.
A proud US Veteran with a decade of experience in hospitality, parking management, and the application of emerging technology, Walters has a deep background in operations management, business administration, and driving revenue growth across multiple sectors. In his new role, he will work collaboratively with GMP’s clients, key account management and product teams, and technology partners, championing myriad initiatives to help drive client success through increased adoption of Get My Parking’s innovative IoT solutions.
Walters’ industry journey started at Denver International Airport working for a private operator at a high-profile, high-volume location serving DIA. Focusing on customer service and revenue growth, he established new processes and service initiatives for his team members, consistently driving visitor volumes and customer retention. From there, he transitioned into a technology-focused role, leading successful deployments and adoption initiatives in data analytics and parking compliance, optimizing efficiencies, customer satisfaction, best practices, and client revenues, thus solidifying Walters’ reputation as an emerging leader in customer success.
“In my experience, Get My Parking is the preeminent technology leader in our industry,” said Walters. “I am thrilled to be blending my professional and operational capabilities, coupled with my passion for people and technology in collaboration with GMP’s rapidly expanding list of distinguished clientele. The firm’s infinite investment in human capital, skilled development resources and innovation is truly unsurpassed. With an emphasis on process improvement and operational excellence, together, we will navigate our industry’s ever-changing paradigms, fostering location and revenue growth, one operation at a time,” remarked Walters.
“Chris’s service-minded approach, equitable demeanor, and practical experience in parking management and technology make him the ideal ambassador to help our Company and clients navigate the complexities of today’s urban mobility landscape,” said Steve Resnick, CAPP, President, North America, at GMP. “Bringing Chris into this role enables us to move Chris Cognetta, his predecessor, over to support our VAR initiative in a dedicated “partner success” capacity, underscoring GMP’s commitment to bringing top-tier talent into our organization and highlighting our confidence in the ability of these two industry professionals to nurture GMP client and partner success, respectively,” added Resnick.
At Get My Parking, we are reshaping the industry through the use of our innovative suite of AI-driven software solutions. With Chris Walters joining our team and his stewardship in service and support of our clients, we will capitalize on GMP’s core differentiators to drive client success and revenue growth, now and into the future.
About Get My Parking
Get My Parking is a global software firm serving the parking and mobility industry. Using AI to increase accountability and transform user experiences, the Company turns legacy hardware, software, and systems into Intelligent Mobility Hubs with minimal upfront costs. GMP’s IoT Smart Parking solutions offer a hardware-light, CAPEX-light alternative to traditional PARCS equipment, seamlessly integrating with myriad third-party technologies in gated and gateless environments. This enables a future-proof technology roadmap built for GMP’s clients’ brand(s). Parking facility owners and operators embrace GMP’s embedded digital marketing and branding capacities for customer engagement, loyalty, and enhanced revenue generation. For more information, visit: https://www.getmyparking.com/
Contact:
Chirag Jain
CEO & Founder
Get My Parking