“VCU became an APO with distinction in 2023 after months of work to achieve this prestigious honor within the parking industry. APO is a designation that all parking operations should strive for, meeting the industry benchmark is a goal that ensures we are meeting our customers needs and pushing ourselves to offer the best service possible. In addition being an APO allows us to demonstrate our commitment to being a leader in the industry.”

Josh Stone, CAPP /

Executive Director, Parking and Transportation Services, Virginia Commonwealth University

“Earning our APO with Distinction has established the Pittsburgh Parking Authority as an industry leader following the high comprehensive standards and best practices established by IPMI. It provides us with the credibility we need to ensure our services to the public meet or exceed the industry standards.”

David Onorato, CAPP /

Executive Director, Pittsburgh Parking Authority

“Our APO status allows our community to know we follow a defined set of standards, and that we are committed to providing the best service.”

Perry Eggleston, DPA, CAPP /

Executive Director, University of California, Davis

“When we first thought about pursuing APO, we had gone to conference sessions and webinars where others had described the process. It made us realize that we needed to be organized, but also there was an opportunity to get many in our operation involved, with a common goal of becoming APO. As we went through the APO checklist and application, it benefitted us by making sure we documented many items that we may not have previously. although we knew we did it. Being recognized as APO is a great honor, a sign to our administraiton that we are operating in a professional manner, but it also showed our staff how everything everyone does plays a part in performing at this high level.”

Josh Cantor, CAPP /

Director, Parking & Transportation, George Mason University

“The APO designation process was very intensive and required time to complete. The exhaustive nature of the program touched all bases of our parking operation. Thankfully, while I was certain we were operating at a high standard, the program revealed needs. I’m glad that the Allentown Parking Authority engaged in this process as it confirmed that our operation was top notch, but it revealed opportunities to get better as well.”

Jon Haney, CAPP /

Executive Director, Allentown Parking Authority