Digital Parking Tech

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Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities University Vendors/Products

T2 Systems Celebrates 20 Years of Transforming Parking Permit Management Through Software Innovations

Indianapolis, IN — T2 Systems, a Verra Mobility (NASDAQ: VRRM) company, announced the 20-year anniversary of its flagship T2 Flex® cloud-based parking permit management and enforcement solution. Since its launch, T2 Flex has helped modernize parking operations for hundreds of universities, municipalities, and private operators. T2 Systems provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 parking organizations. T2 technology manages millions of parking spaces and processes millions of transactions across hundreds of universities, municipalities, and private operators in North America. T2 Flex was one of the first digital browser-based solutions to solve the problem of fragmented, outdated parking systems that cause inefficiencies, silos, and poor customer experiences. Today, T2 Flex is a cloud-based tool that addresses the needs of large universities and cities that struggle to manage complex, high-volume operations spread across multiple systems with its centralized, enterprise-grade T2 UNIFI® Platform for seamless digital payments, virtual permitting, enforcement, and analytics. The T2 Flex platform enables organizations of all sizes to streamline operations, reduce IT burden, and deliver a better experience for customers and administrators. “Two decades ago, T2 Systems launched Flex to lead a technology shift in parking — delivering the first cloud-based, hosted, comprehensive parking system,” said Zack Harmeyer, Senior Vice President of Product at T2 Systems. “Today, Flex is the most advanced parking management platform available, supporting everything from permit sales to license plate recognition (LPR), mobile enforcement, along with Parking Access and Revenue Control System (PARCS) and real-time data analytics across college campuses, hospitals, airports, and cities throughout North America. This milestone is a testament to our customers and partners who helped guide its evolution and shape the modern parking experience.” The flagship Flex platform continues to evolve with software innovations for residential permitting from T2 Reside™, mobile citation payments with Scan & Pay™, and event or interim parking with T2 Tempo™. The company is advancing the solution with T2 FlexForward™, a scalable, fully cloud-hosted solution with enhanced integrations, streamlined user experiences, and deeper connectivity across the T2 UNIFI® Network, which is already being used by more than 60% of Flex customers to enhance parking operations. With its sleek, intuitive interface designed for today’s users, FlexForward provides a faster, cleaner, and easier system to navigate for complex operations or daily tasks. “T2’s collaborative approach to developing FlexForward ensured that customer feedback directly shaped the product. The result is a platform with meaningful enhancements, from the powerful global search to a more intuitive design that streamlines workflows and improves efficiency,” said Andrew Woloszczuk, Permit Specialist and Adjudications Lead, at Duke University. As the industry’s longest-standing and most widely adopted parking management enforcement solution, Flex powers mission-critical parking operations for more than 100,000 users across more than 400 installations in North America. “T2 has been our go-to parking strategy for nearly 25 years, and we’ve been using the Flex platform for the past 18 years,” said Josh Cantor, Director of Parking & Transportation at George Mason University. “From being the first customer of T2’s Parking Access and Revenue Control System (PARCS), to the integration of collections, pay stations, and license plate recognition, T2 has given us the ability to keep expanding our parking solutions under a single platform.” To celebrate the anniversary, T2 is launching the #Flex20 campaign featuring customer spotlights, historical insights, and product roadmap previews at its annual T2 Connect event, the parking industry’s largest and longest-running customer user conference. About T2 Systems T2 Systems, a Verra Mobility company, provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 customers, including universities, municipalities, and private operators. With industry-leading platforms like T2 Flex®, T2 UNIFI®, and Velocity™, T2 helps organizations manage parking permits, enforcement, access, payments, and mobility with confidence. T2 Flex® and T2 UNIFI® are registered trademarks of T2 Systems, Inc. About Verra Mobility Verra Mobility Corporation (NASDAQ: VRRM) is a leading provider of smart mobility technology solutions that make transportation safer, smarter, and more connected. The company sits at the center of the mobility ecosystem, bringing together vehicles, hardware, software, data, and people to enable safe, efficient solutions for customers globally. Verra Mobility’s transportation safety systems and parking management solutions protect lives, improve urban and motorway mobility, and support healthier communities. The company also solves complex payment, utilization, and compliance challenges for fleet owners and rental car companies. Headquartered in Arizona, Verra Mobility operates in North America, Europe, and Australia. For more information, please visit www.verramobility.com.

Passport Logo - Passport Issues City Alert to Help Combat Fraud & Protect Consumers
Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

City of Boston Modernizes Parking with Passport’s Unified Platform

Boston, MA – The Boston Transportation Department (BTD), including the Office of the Parking Clerk, is upgrading its digital parking infrastructure with Passport, the most trusted technology partner for innovative curb management solutions. The initiative replaces Boston’s decades-old parking system with a unified, digital platform designed to streamline operations, enhance compliance, and improve service delivery for residents, businesses, and visitors. “As part of our commitment to modernizing city services and improving the day-to-day experience, this move makes parking in Boston simpler, fairer, and more efficient,” said Jascha Franklin-Hodge, Chief of Streets for the City of Boston. “From day one, Passport has worked hand-in-hand with us, learning the nuances of our operations and configuring its platform to support a data conversion of over 30 million records and facilitating the sharing of information across departments. Together, we’ve replaced a 40-year-old system of siloed tools with a flexible foundation that will let Boston embrace whatever the future of mobility brings, while giving residents a more transparent, accessible experience today.” “Our ability to deliver the best experience to our constituents relies on the hardworking teams in the city and technology systems that are reliable and secure,” said Santiago Garces, Chief Information Officer for the City of Boston. “Passport was an incredible partner in making the transition to our new system go smoothly. And, by insourcing the management of phones, network, and equipment, our DoIT team was able to save 42% of the annual costs that were previously outsourced to the previous vendor." Just 72 hours after replacing the city’s former vendor, Passport’s end-to-end platform processed more than $750,000 in payments. Since the launch, Passport has processed over $17 million in curbside payments. BTD teams have embraced the technology with speed, hitting 111% of the previous system’s digital activity and completing over 13,000 constituent-serving actions by day three, from appeals and residential permit approvals to citation payments and hearing scheduling. This rapid rollout and immediate impact highlight Passport’s ability to help Boston move faster, serve better, and deliver a seamless experience city-wide. As part of this system-wide upgrade, the highly used ParkBoston app has returned to its original provider, Passport. The app has been upgraded as a key part of the city’s broader digital parking system transformation. Passport’s integrated solutions bring together parking enforcement, permitting, mobile payments, and data management into a single platform, helping one of the largest American cities: Simplify permitting and ticket appeals with a user-friendly, mobile-accessible system Increase transparency around parking rules, notices, and fees Support better compliance and reduce administrative burden across city departments “Boston joins a growing list of cities rethinking how curb space is managed,” said Khristian Gutierrez, co-founder and CEO of Passport. “This collaboration exemplifies what Passport's platform was built for: partnering with forward‑thinking cities to simplify the complex work of managing the curb, with a solution that evolves alongside them. BTD leadership has a tremendous vision for its curbs, and we’re honored to stand by their side during this digital transformation. With our open, API-first platform as Boston’s new foundation, we’re excited for this journey together, helping the city stay ahead of mobility innovation and deliver a seamless, transparent experience for its community.” “In order to deliver such an ambitious and transformative project, the City of Boston engaged Accenture’s public service practice to provide services that included project management, training support, business process improvement, and change management. Tim Rogers, Managing Director in Accenture’s Public Service practice, said: "We’re proud to collaborate with the City of Boston to drive this significant transformation of its parking infrastructure. By leveraging digital technologies, we're helping to create a more efficient, user-friendly parking system that simplifies enforcement, permitting, and payment processing, ultimately enhancing the overall experience for residents, businesses, and visitors." Passport has processed over $4 billion in curbside payments and supports more than 800 municipalities and private operators across North America. Its platform touches one in five Americans through tools like digital permits, mobile parking payments, and citation management. For more information, including best practices and resources, visit https://www.passportinc.com/. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: Aimee Eichelberger (312) 952-1528 Passport@983group.com

Wooden Benches along a Path in a Waterfront Park facing a Beautiful Harbour full of Moored Boats at Twilight. Camden, ME, United States.
Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Camden, ME Launches Complete Park Loyalty Platform

The Town of Camden, Maine, known as the place “where the mountains meet the sea,” has officially launched the complete Park Loyalty platform, including Enforce Pro, Process Pro, and Permit Pro. Camden is one of New England’s most picturesque destinations, attracting thousands of visitors each year for its harbor, downtown, and outdoor recreation. With such a strong tourism presence, parking management is more than a convenience; it is a critical part of supporting local businesses, residents, and the visitor experience. By deploying the full Park Loyalty ecosystem, Camden now benefits from: Enforce Pro for smarter, fairer enforcement. Process Pro for streamlined citation processing and customer service. Permit Pro for a brand-new digital permit program, giving the Town new tools to manage curb space and demand. Together, these solutions create an integrated enforcement and permitting platform that improves compliance, balances parking demand, and provides greater convenience for users. This deployment also includes an integration with Flowbird (Arrive), including meters and their text payment platform, brought to Camden by Butts Ticket Systems (BTS). Park Loyalty is proud to welcome Camden to our growing customer community and looks forward to supporting the Town as it strengthens its parking management strategy in one of Maine’s most beautiful coastal settings. About Park Loyalty Park Loyalty makes parking software simple. Our Pro Solutions platform, including Enforce Pro, Process Pro, Permit Pro, and Rewards Pro, delivers enforcement, processing, permitting, and rewards solutions for agencies of every type. Whether you manage a municipality, university, transit authority, hospital, private operator, or any other parking operation, we offer the flexibility to be the right-fit solution.  We are leaders in omnichannel enforcement, supporting your operations whether enforcement is conducted by on-street patrolling officers, through mobile LPR vehicles, or within automated, frictionless parking facilities. Citations can be issued on the windshield, by ticket-by-mail, or as e-citations, it is all supported within the same platform. With proven rapid deployment, an ever-growing integrations partner network, and deep industry expertise, Park Loyalty ensures that no matter how you manage enforcement, we can support you.  By connecting frontline enforcement with back-office processing, permit management, and customer engagement, Park Loyalty empowers agencies to increase efficiency, strengthen compliance, and deliver measurable results for their communities. Learn more: parkloyalty.com

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Airports Data Digital Parking Tech IPMI & Member News Vendors/Products

Manchester Airport Group and BookFlowGo Receive Special Jury Award at 2025 British Parking Awards

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been honored with the Special Jury Award in the Parking Technology category at this year’s British Parking Awards. The award recognizes the “seamless delivery of an integrated parking solution at scale,” and celebrates the successful transition from MAG’s long-standing valet parking system to ParkIT, BookFlowGo’s cloud-based valet management platform. The 13-month initiative spanned seven car parks across Manchester, East Midlands, and London Stansted airports. Through careful planning and execution, the team delivered a complete migration to a modern cloud environment—achieved without operational downtime or impact to passengers. “This award is an incredible achievement for both teams,” said Oli Ashford, CEO of BookFlowGo. “We’ve not only modernized MAG’s valet parking operations, but also laid the groundwork for continued growth and innovation across their airports.” Highlights of the project include: Seamless transition with no service disruption across three major UK airports 17 practice runs and six live cutovers completed in active airport operations Training and support for more than 100 employees during deployment Integration with all kiosks and key lockers for a streamlined process A redesigned interface to enhance staff experience and operational efficiency BookFlowGo’s ParkIT platform equips MAG with real-time vehicle tracking, data insights, and improved operational control—resulting in a smoother, more reliable service for passengers. Travelers benefit from simplified check-ins, while airport managers gain enhanced oversight and flexibility. “Our team worked tirelessly to ensure the migration was invisible to customers while delivering major behind-the-scenes improvements,” said David Naughton, Technology Product Manager at Manchester Airport Group. The recognition highlights the value of collaboration and detailed planning in large-scale digital transformation. The MAG–BookFlowGo partnership is a model for how airports can integrate valet, block parking, pre-booking, and self-service technologies to raise both operational standards and passenger satisfaction. The 2025 British Parking Awards received a record 180 entries this year. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet and logistics management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service hardware, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

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Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Village of Glencoe, IL Partners with Passport to Modernize Parking Compliance Management

Glencoe, IL – The Village of Glencoe, Illinois, is partnering with Passport to upgrade its parking compliance operations. With Passport’s centralized platform, the village will unify enforcement, permitting, paid parking, and payment processing for both physical and digital transactions. Passport’s digital parking compliance and enforcement tools enable cities to collect evidence, issue warnings and citations, and deploy resources more effectively. The platform’s embedded payments solution also allows municipalities to manage, view, and reconcile all curb transactions in one system. In addition, the village will introduce Passport Parking, a mobile payment app that gives drivers a convenient way to pay for and manage their parking sessions remotely. Passport partners with municipalities nationwide to modernize and unify systems through a centralized solution. With expertise in seamless transitions and a focus on supporting local needs, the company helps communities thrive. Visit the company website to learn how Passport’s parking compliance platform streamlines on-street parking and enforcement operations for cities of all sizes. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: pr@passportinc.com

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Digital Parking Tech IPMI & Member News Sustainability Vendors/Products

IPS Group Launches MSX™ Multi-Space Parking Kiosk

San Diego, CA – IPS Group Inc. announced the launch of the MSX™ Multi-Space Parking Kiosk, a next-generation solution designed to modernize parking with contactless payments, rapid deployment, and a customizable, user-friendly interface. MSX combines IPS’s 25 years of experience in smart parking with the latest advances in digital payments, modular design, sustainable power, and future-ready integrations. MSX is built to deliver digital convenience through multiple payment options, including tap-to-pay, TEXT-TO-PAY™, the PARK SMARTER™ app, and third-party integrations. With a vibrant touchscreen that supports multiple languages and custom branding, the kiosk enhances accessibility while reinforcing a seamless user experience. “From the beginning, our mission has been to simplify parking for cities, operators, and end users alike,” said Chad Randall, CEO of IPS. “MSX makes parking simple with streamlined contactless payment, a user-friendly interface, and virtually maintenance free. Backed by fast deployment and hands-on support, it elevates the experience for both parkers and operators. This is a solution designed for today and tomorrow.” Private Operator: Tripling Kiosk Transactions in Just 3 Months A West Coast private operator recently switched to MSX after struggling with connectivity issues and low adoption with their prior system. Within three months of deployment, kiosk transactions tripled. The operator reported fewer complaints, zero downtime, and a dramatically improved customer experience. “It was quite honestly the simplest install and deployment we’ve ever had,” the client shared. “IPS did it all for us, and it was a wonderful experience. If we call IPS, somebody picks up the phone immediately. The support aspect alone is reason enough for anybody to move over.” With a ready-to-mount, ADA-compliant design and flexible placement options, including pole, pedestal, or wall mount, MSX makes it easy for municipalities and private operators to modernize their parking. Learn more about MSX on the IPS website. About IPS Group, Inc. IPS Group Inc. is headquartered in San Diego, CA, with offices in Canada and Europe. Since 2000, IPS has led the way, launching the world’s first smart parking meter in 2005 and growing into a fully integrated smart parking ecosystem that unifies hardware, software, data, and services into a platform that puts clients first. Learn more at ipsgroupinc.com.

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PayByPhone and SKIDATA Sign Strategic Global Partnership to Deliver Seamless, Integrated Gated Off-Street Parking Experience

Vancouver, Canada – PayByPhone, a global leader in mobile parking payments, has signed a strategic global partnership with SKIDATA, an international leader in the field of parking and access control solutions and their management, to join SKIDATA Connect, an all-in-one platform for managing customer experiences in the Parking & Mobility and Sports & Entertainment industries. PayByPhone users will soon be able to enjoy smooth, secure and convenient entry at hundreds of off-street gated garages thanks to SKIDATA‘s extensive global coverage across Canada, France, Germany, Switzerland, the United Kingdom and the United States as the service is rolled out. Jonny Combe, Chief Executive Officer and President, PayByPhone, says, “By establishing long-term partnerships that enable intelligent, connected solutions for our drivers, we deliver on our promise of simplifying our users’ journeys. This strategic collaboration with SKIDATA further enhances that pledge by continuing to significantly expand our global footprint in gated off-street parking and delivering a truly integrated experience though our AutoPay and Pay on Exit functions. Thanks to SKIDATA Connect’s versatility, PayByPhone will be integrated quickly and seamlessly.” The first city to benefit from this new partnership will be Miami, Florida. Christopher Archer, Senior Vice President of North America for SKIDATA, says, “SKIDATA focuses on cultivating global partnerships with best-of-breed companies that share our commitment to creating seamless, intuitive experiences for end users. PayByPhone fits this criterion perfectly. Our newly signed partnership not only enables us to maintain our promise to our clients to enhance SKIDATA’s service offering, but also it ensures a simple, secure, and sustainable solution that continues to reshape the future of visitor management for parking operators.” Carmen Donnell, Managing Director North America for PayByPhone, says, “We’re delighted to be able to launch this partnership first in Miami, where PayByPhone has been a parking provider to Downtown Miami for the last 16 years. By expanding our gated off-street parking presence across locations in both the City of Miami and Miami Beach, we bring additional benefits and convenience to our users, who can use the same app they already trust for on-street parking, which ultimately helps to simplify another important aspect of their journey.” Other locations in the US and Canada as well as those in France, Germany, Switzerland, and the United Kingdom will follow over the next few months. To use AutoPay, drivers simply opt-in in the PayByPhone app before starting their journey. Once activated, they can enter and exit participating garages without taking a ticket, visiting pay stations, or even opening the app. For Pay on Exit, drivers also have to opt-in, can enter and exit participating garages without taking a ticket, and pay via the PayByPhone app before exiting the garage. To learn more about PayByPhone, visit www.paybyphone.com. Follow PayByPhone on Facebook, Instagram and LinkedIn. For more information on SKIDATA, visit, www.skidata.com. ABOUT PAYBYPHONE PayByPhone is a global leader in mobile parking payments. We simplify the journeys for millions of people through our smart, intuitive mobile payment technology and exciting features. We work with over 1,300 cities and operators across the UK, North America, France, Germany and Switzerland. More than 110 million drivers worldwide have downloaded the PayByPhone app to simplify their parking and vehicle payments to date.  To discover how our products and services can elevate your driving experience, please visit www.paybyphone.com. PayByPhone. We simplify your journey, so you can focus on what matters most. ABOUT SKIDATA SKIDATA is an international leader in access solutions and their management. Worldwide, leading companies and operators of airports, shopping malls, cities, office buildings, hotels, hospitals, universities, ski resorts, stadiums, and amusement parks rely on secure, future-oriented, and reliable access solutions for people and vehicles. SKIDATA is the reliable partner from the first consultation to perfect service. SKIDATA places great value on providing solutions that are intuitive, easy to use, and secure for the end customer. The integrated concepts of SKIDATA solutions help clients optimize performance and maximize profits. SKIDATA is part of ASSA ABLOY Group, the global leader in access solutions. Every day, we help billions of people experience a more open world. Press contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com  (+44) 207 692 4964

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Airports Data Digital Parking Tech IPMI & Member News Vendors/Products

Manchester Airport Group and BookFlowGo Named Finalists for 2025 British Parking Awards’ Parking Technology Award

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been shortlisted as finalists for the prestigious Parking Technology Award at the 2025 British Parking Awards. The recognition comes for MAG and BookFlowGo’s complex migration from its legacy valet technology to ParkIT, BookFlowGo’s cloud-based valet management platform. Working hand-in-hand, MAG and BookFlowGo delivered a 13-month program that migrated seven car parks across Manchester, East Midlands, and London Stansted airports. The project achieved a seamless transition from its legacy system to a cloud-based infrastructure with zero operational downtime and no passenger impact. “We are honored to be named finalists for the Parking Technology Award,” said Oli Ashford, Managing Director of BookFlowGo. “This was an extraordinary project that has transformed valet parking services at all of MAG’s airports. And the benefits will only increase as MAG continues to grow.” Key highlights of the migration include: Zero downtime and no passenger disruption across three of the UK’s busiest airports 17 dry runs and six live cutovers, each managed in live airport environments 100+ staff trained and supported during the rollout Full integration across all self-service kiosks and lockers A modern user interface delivering better staff experience and efficiency MAG’s cloud-based valet platform provides real-time vehicle tracking, operational visibility, and data-driven decision-making, enabling MAG to deliver a more efficient valet service and a better experience for passengers. Customers benefit from a seamless check-in experience and airport managers have full operational visibility at their fingertips. “This is the smoothest landing of a high-profile system change that I’ve seen in my time at MAG,” said David Naughton, Technology Product Manager at Manchester Airport Group. The nomination underscores how strategic collaboration and meticulous planning can deliver transformative results in complex, high-volume environments. The success of this program is now seen as a blueprint for digital upgrades across airports, demonstrating how integrated valet, pre-booking, and self-service solutions can drive both operational excellence and passenger satisfaction. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service kiosks, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

Blog Photo, QR Code for Paid Parking
Digital Parking Tech IPMI Blog Parking Facilities Parking Lots Policy

Ungated Environments: Best Practices for Parking Payment Providers

Accepting payments, both digital and traditional, in ungated parking environments is commonplace in all parking markets. Traditional notions of payment acceptance become more complicated in new, ungated environments due to the still-evolving regulatory and legal environments. Most reputable ungated service firms will indeed indemnify and protect their operators and landlords from many (not all) of these challenges, but that doesn’t mean the landlord doesn’t have affirmative duties in the ecosystem to uphold. The webinar, article, and white paper, “Ungated Environments: Best Practices for Parking Payment Providers,” aim to unpack the still-developing, complex, and detailed expectations that form the foundation of the modern parking environment. Improper signage (content and style), misalignment between digital and traditional payment methods, lack of consistent policies and processes, misleading consumer journeys, and more are just some of the concerns that this webinar/article/whitepaper seeks to educate on. As authors, we are pleased to share our knowledge and experience with the parking, transportation, and mobility community, much of which was gained through extensive observation of trial and error while operating downstream of all parking operators, landlords, payment providers, and other relevant stakeholders conducting business in a parking facility. Click here to read the Parking & Mobility magazine article. Click here to read the white paper. Click here to purchase and watch the webinar. Michael J. Drow, PTMP, is the CEO of PRRS, Inc. He can be reached at mdrow@prrsparking.com. Todd Tucker, PTMP, is the COO for PRRS, Inc. He can be reached at ttucker@prrsparking.com.

Smart Parking Technologies, Car Parking
Data Digital Parking Tech IPMI Blog Technology

How to Improve Operational Efficiency with Smart Parking Technology

Technology has redefined how to improve operational efficiency—especially in the parking industry. Today’s operators are leveraging innovative parking solutions like reservation systems, smart sensors, and dynamic pricing to drive growth and streamline operations. A parking reservation system is one of the most effective ways to increase operational efficiency. These platforms allow drivers to reserve spots in advance, reducing search time, traffic congestion, and emissions. Paired with a parking management system, they offer real-time data, enhance space utilization, and improve the overall customer experience. Modern parking lot management software goes even further by providing powerful data analytics. Operators can now measure operational efficiency by tracking occupancy patterns, peak hours, and customer behavior. These insights help optimize operations and support strategic decisions—like implementing dynamic pricing for maximum profitability and leveraging customer data to develop marketing strategies. Digital payments are another game-changer. A parking management app simplifies transactions with contactless and mobile options, reducing staffing needs while increasing convenience and parking lot efficiency. Layout matters, too. The most efficient parking lot layout is one that integrates guidance systems, sensors, and LPR technology to streamline traffic flow and improve the parking efficiency formula. Finally, visibility is key. Once you’ve upgraded with parking management software and an online parking reservation system, use digital marketing to attract users. Listing your location on Google Maps and using SEO can drive traffic and boost bookings. If you're aiming for the most efficient parking lot and looking to grow your business, now is the time to embrace technology. From a parking reservation system to dynamic pricing and data analytics, each step you take builds long-term operational success. David Sparks is the Chief Marketing Officer for Space Genius. David can be reached at dsparks@spacegenius.com.

Beautiful young couple at car showroom choosing a new car to buy.
Airports Digital Parking Tech IPMI & Member News Mobility Vendors/Products

PayByPhone Signs Strategic Global Partnership with evopark, Part of Scheidt & Bachmann, to Join Mobility CONNECT

Vancouver, Canada – PayByPhone, a global leader in mobile parking payments, has signed a strategic global partnership with evopark, part of Scheidt & Bachmann, to become part of mobility CONNECT, its smart platform. Scheidt & Bachmann Parking Solutions, a leader in end-to-end digital parking solutions, is one of the most established brands in the industry and one of the largest digital parking technology providers globally. The agreement covers parking operators managing over 1,500 off-street gated car parks in Canada, France, Germany, Switzerland, the United Kingdom and the United States, including key sites at major airports. Jonny Combe, Chief Executive Officer and President, PayByPhone, says, “This partnership with Scheidt & Bachmann significantly expands our gated off-street reach. It enables the best possible integration for our users via our AutoPay function, using the same app they already trust for on-street parking. Motorists will gain seamless access to an extensive network of car parks in each of these countries. Ultimately our goal is to build long-term partnerships that create smart, connected solutions for our drivers, simplifying every step of their journey” To access AutoPay with PayByPhone, motorists simply need to opt in through the app before starting their journey. Once activated, they can enter and exit participating car parks without taking a ticket, visiting payment kiosks, or even opening the app. Combe adds, “The global integration of this strategic agreement means we are able to activate a very large number of car parks at once. We are first launching in Germany with the other countries following in the coming months.” Martin Bemba, Managing Director of Scheidt & Bachmann Parking Solutions GmbH, says, “We are excited to welcome PayByPhone into our mobility CONNECT ecosystem. This partnership is a significant step towards simplifying parking journeys globally, aligning with our vision to create seamless, connected mobility experiences for drivers. By combining PayByPhone’s trusted mobile payment expertise with our end-to-end parking technologies, we are enabling parking operators to offer even more convenience while supporting their digital transformation.” To learn more about PayByPhone, visit www.paybyphone.com. Follow PayByPhone on Facebook, Instagram and LinkedIn. ABOUT PAYBYPHONE PayByPhone is a global leader in mobile parking payments. We simplify the journeys for millions of people through our smart, intuitive mobile payment technology and exciting features. We work with over 1,400 cities and operators across North America, the UK, France, Germany and Switzerland. More than 95 million drivers worldwide have trusted us with their payments to date. To discover how our products and services can elevate your driving experience, please visit www.paybyphone.com PayByPhone. We simplify your journey, so you can focus on what matters most. ABOUT Scheidt & Bachmann Parking Solutions At Scheidt & Bachmann Parking Solutions, we bring seamless parking management to facilities of all sizes - from small garages with a single entrance to huge airport complexes. One of our subsidiaries is evopark with its mobility CONNECT network. mobility CONNECT stands for THE platform, with which operators of parking facilities can give access to mobility providers (aka parking apps) and enhance their business with our innovative solutions, we are actively shaping the digital future of parking. Parking in a connected world – mobility CONNECT – connecting the world of parking. Press contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com (+44) 207 692 4964

PRRS Launches Autostart
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PRRS Launches Autostart, a Revolutionary AI-Powered Parking Technology That Delivers Precise Payment Management for Gateless Free-Flow Parking on an Open Payment Network

Denver, CO – PRRS, the leading provider of parking compliance solutions, announced the introduction of Autostart, a groundbreaking AI-powered parking management technology designed to transform the way drivers access and pay for parking. Powered by Paralign’s ARCFlex software and leveraging advanced AI vision, Autostart offers an open network, precise payment activation for gateless, free-flow parking facilities, capturing and verifying license plate data the instant a vehicle enters and exits a facility and automatically charging drivers for the exact amount of time that the parking session lasted via your preferred payment platform. Unlike other payment networks serving the parking industry, this is an open network, which allows parking owners and operators to choose their preferred payment provider for collecting parking fees. “Autostart is a game changer when it comes to parking,” said John Conway, Co-Founder and Chief Business Development Officer for PRRS. “Ticketless parking enables a more efficient, cost-effective, and driver-friendly experience, but it has always been challenging to manage payments fairly and accurately. Autostart solves that problem and makes free-flow parking work for any parking facility.” Autostart provides unmatched convenience and accuracy, including: Instant Vehicle Recognition: The system’s AI vision technology automatically detects and verifies license             plate data upon entry and egress with 99.88% accuracy. Effortless Payment: If the driver is pre-registered with the facility’s preferred payment provider, the system  automatically processes the payment—eliminating the need for tickets, cash, or manual check-ins. Flexible Options for All Parkers: Drivers who aren’t registered with the facility’s preferred payment app can still easily register with that app and pay manually. Real-Time Notifications: For registered users, the facility’s payment provider’s app of choice instantly notifies them when a parking session begins. Precision Billing: Upon exit, Autostart reads the license plate again and activates the payment precisely for the duration of their stay via the facility’s preferred payment app. ARCFlex is already integrated with more than 45 parking payment providers and PRRS is migrating payment providers to Autostart, making it one of the most interoperable and user-friendly parking solutions available. “Until the introduction of Autostart, drivers parking in ticketless parking lots and garages had to pre-pay for a set amount of parking,” said Conway. “The problem is that people don’t always know how long they will park. Meetings run long or people just lose track of time. When that happens parking owners have had to treat overstays as an enforcement issue, sending notices for noncompliance fees. Drivers hate receiving notices for $50 or more. Autostart minimizes this unpleasant pain point.” The launch of Autostart underscores PRRS’ commitment to improving the compliance of facility and simplifying the payment process in free-flow parking facilities and reducing the need to issue notices of noncompliance. More information about Autostart can be found here. PRRS’ main focus is making customer journeys and experiences in parking better while improving compliance with facility rules. With Autostart and the facility’s preferred payment provider, parkers have less hassle to perfectly choose parking times, payment providers have more successful payments, and landowners have improved compliant use of their facility. It’s a win-win-win for all parties! About PRRS Parking Revenue Recovery Services (PRRS) is the leading provider of fully-integrated parking compliance and customer support services to the parking and other industries. PRRS today provides services to over 600 parking locations and proudly represents national, regional, and local parking operators throughout the United States. Our client owners and parking operators use our monitoring and compliance services in all types of properties, including commercial lots and garages, municipal facilities, college and university facilities, airports, hospitals, commercial properties, and residential buildings. PRRS creates exceptional value for its parking operator clients through increased overall customer compliance, enhanced visibility into operating activity and usage, while delivering exceptional customer service. For more information, please visit https://prrsparking.com. About Paralign Paralign is a technology leader dedicated to creating smarter, more efficient parking solutions. With a focus on innovation, seamless integration, and user experience, Paralign delivers cutting-edge products that enhance mobility and improve operational performance for parking owners and operators worldwide, including commercial campuses, residential complexes, colleges and universities, industrial sites, resorts, and airports. For more information, please visit https://paralign.co.